Carp Army is operated by Carp Army Ltd, a company incorporated in England and Wales (company number 08225014), whose registered office is at 85 Great Portland Street, First Floor, London, England, W1W 7LT ("Carp Army", "we", "us", "our").
These Terms & Conditions ("Terms") govern your access to and use of the Carp Army mobile application, website at carp.army, business dashboard at business.carp.army, and all related services, APIs, and features (collectively, the "Platform").
By creating an account, downloading the app, or otherwise using the Platform, you confirm that you have read, understood and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Platform.
These Terms constitute a legally binding agreement between you and Carp Army Ltd. Please read them carefully.
You must be at least 13 years old to create a personal account. If you are under 18, you confirm that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. Business accounts require the user to be at least 18 years old.
You agree to provide accurate, current and complete information during registration and to keep your account details up to date. You are solely responsible for all activity that occurs under your account.
You must keep your login credentials confidential. You must notify us immediately at legal@carp.army if you suspect any unauthorised access to your account. We are not liable for any loss arising from your failure to secure your credentials.
Personal accounts are for individual use only. You may not create accounts on behalf of third parties without their consent, or operate multiple accounts to circumvent any restriction or suspension.
The Carp Army app provides carp fishing discovery and community features including, but not limited to:
We reserve the right to modify, suspend or withdraw any feature at any time without notice. We will endeavour to provide advance notice of material changes where reasonably practicable.
Certain features require access to your device's location. You control location permissions through your device settings. Location data is used to provide venue finding, catch pinning and related features as described in our Privacy Policy.
Fishery listings, reviews, peg information and stocking data on the Platform are contributed by users and venue operators. We do not verify the accuracy of fishery data and do not accept liability for decisions made in reliance on it. Always check access permissions, fishing rights and local byelaws before fishing any venue.
"User Content" means anything you submit, post, upload or otherwise make available through the Platform — including catch photos, videos, reviews, rig descriptions, messages and product listings.
By submitting User Content you grant Carp Army Ltd a worldwide, non-exclusive, royalty-free, sublicensable and transferable licence to use, copy, store, display, reproduce, adapt, publish, translate and distribute that content in connection with operating and promoting the Platform. This licence continues even if you delete the content or close your account, to the extent it has been shared with others or is technically necessary to remove.
You represent and warrant that: (a) you own or have all necessary rights to the content you post; (b) the content does not infringe any third party's intellectual property, privacy or other rights; and (c) the content complies with these Terms and all applicable laws.
You must not post content that:
We reserve the right to remove any User Content that we determine, at our sole discretion, violates these Terms or is otherwise objectionable, without prior notice and without liability to you.
The Classifieds section enables private individuals to buy and sell second-hand fishing tackle directly with each other. Carp Army is not a party to any transaction between buyers and sellers. We do not take title to goods, inspect items, or guarantee the accuracy of any listing.
If you list items for sale you must: (a) accurately describe the item's condition; (b) only sell items you legally own and have the right to sell; (c) not list prohibited, counterfeit, or stolen goods; (d) honour agreed sales; and (e) comply with the Consumer Rights Act 2015 where applicable.
Buyers should independently verify listings before purchasing. Carp Army does not mediate disputes between private parties, though we may assist in good faith where fraud is reported.
To the fullest extent permitted by law, Carp Army Ltd accepts no liability for any loss arising from peer-to-peer transactions conducted through or facilitated by the Platform, including loss arising from fraud, misrepresentation, or non-delivery.
You must not list: counterfeit goods; stolen property; live animals; items prohibited under UK law; endangered species or parts thereof; unlicensed electrical goods; or items that would violate the rights of any third party.
The Carp Army Business Dashboard (business.carp.army) provides tools for fishing brands and retailers to list products, manage orders, sync stock to external platforms, and access business analytics.
The Platform may enable you to push product listings to third-party marketplaces including eBay, Amazon, Etsy and TikTok Shop. You are solely responsible for ensuring your listings comply with each third-party platform's terms of service, category policies, and applicable laws in the jurisdictions where you sell. Carp Army Ltd is not responsible for the actions of third-party platforms, including removal of listings, account suspension, or failure to sync.
While we provide automated stock synchronisation between platforms, we do not guarantee real-time accuracy. You must maintain your own stock records and promptly resolve any discrepancies. We accept no liability for overselling, underselling or other losses arising from sync delays or errors.
Business sellers must: (a) be registered as a business in their jurisdiction; (b) comply with all applicable consumer protection laws including the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013; (c) display all legally required business information; (d) hold appropriate insurance where required; and (e) comply with HMRC obligations on income from sales.
You are solely responsible for the accuracy of product descriptions, pricing, images and stock levels. You must not list counterfeit, unsafe or prohibited products. We may remove listings at our discretion without notice.
Payments on the Platform are processed by third-party payment providers. By making a purchase you agree to the terms of the relevant payment provider. Carp Army Ltd does not store full payment card details.
Carp Army may charge transaction fees, listing fees, or subscription fees as detailed on the Platform at the time of the relevant transaction. All fees are displayed inclusive of VAT where applicable.
Refund rights for digital services and physical goods are governed by applicable UK consumer law. For goods sold directly by Carp Army Ltd, you have the right to a refund within 14 days of receipt under the Consumer Contracts Regulations 2013. For goods sold by third-party sellers, refund policies are set by the seller, subject to their legal obligations.
If you raise a chargeback without first contacting us or the relevant seller, we reserve the right to suspend your account pending investigation.
Payout schedules and minimum thresholds are as displayed in the Business Dashboard. We reserve the right to withhold payouts pending investigation of fraud, chargebacks or policy violations.
Carp Army may offer Pro membership or other subscription tiers providing enhanced features. Subscriptions are billed in advance on a recurring basis (monthly or annual as selected). You may cancel at any time; access continues until the end of the billing period.
We reserve the right to change subscription pricing with 30 days' notice. If you do not accept a price change, you may cancel before the new price takes effect.
Pro membership benefits, including any affiliate or reseller features, are available only to active subscribers in good standing.
Carp Army may offer an affiliate programme through which members can earn commission by referring sales to participating businesses on the Platform.
Affiliate commission rates, eligibility criteria and payment terms are as set out in the Affiliate Programme terms, which form part of these Terms. We reserve the right to modify or terminate the affiliate programme at any time.
Commission is only payable on genuine, verified transactions. We reserve the right to withhold commission where we reasonably suspect fraud, self-referral or abuse of the programme. Affiliate earnings are subject to applicable tax obligations, which are your sole responsibility.
The Platform may display paid advertisements and sponsored content from fishing brands and businesses. Sponsored content will be clearly labelled as such.
Advertisers are responsible for ensuring their content complies with the UK Advertising Codes (ASA/CAP), the Consumer Protection from Unfair Trading Regulations 2008, and all other applicable regulations.
Carp Army Ltd does not endorse the products or services of advertisers and accepts no liability for advertising content.
The Platform offers integrations with third-party services including shipping providers, accounting software, email marketing platforms, and analytics tools. These integrations are provided as a convenience and do not constitute an endorsement of any third-party service.
Your use of third-party services is governed by their own terms and privacy policies. Carp Army Ltd is not responsible for the performance, accuracy, availability or security of third-party services, or for any data shared with them in accordance with your instructions.
We may add or remove integrations at any time. Removal of an integration does not entitle you to any refund or compensation.
All intellectual property in the Platform — including the Carp Army name, logo, trade marks, design, source code, database structure, and all original content created by Carp Army Ltd — is owned by or licensed to Carp Army Ltd. Nothing in these Terms grants you any right to use our trade marks or branding without our prior written consent.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for its intended purposes. You may not copy, modify, distribute, sell or lease any part of the Platform.
If you believe any content on the Platform infringes your copyright, please contact us at legal@carp.army with details. We will investigate and take appropriate action.
You must not:
We may suspend or terminate your account at any time, with or without notice, if we reasonably believe you have violated these Terms or applicable law, or if your continued use poses a risk to the Platform or other users.
Upon termination: (a) your licence to use the Platform ceases immediately; (b) we may delete your User Content in accordance with our data retention policies; and (c) any outstanding obligations, including unpaid fees, remain due.
You may close your account at any time by contacting us or using the account settings. Closure does not entitle you to a pro-rata refund of any subscription unless required by law.
Sections that by their nature should survive termination (including IP, disclaimers, limitation of liability, and governing law) shall do so.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under English law.
The Platform is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that the Platform will be uninterrupted, error-free, secure or free from viruses.
We make no representations regarding the accuracy, completeness or legality of any User Content, fishery data, product listing, weather data or any other information provided by users or third parties.
Carp fishing and outdoor activities carry inherent risks. We do not accept liability for any accident, injury, loss or damage suffered while fishing, accessing a venue, or engaging in any activity connected with use of the Platform.
To the fullest extent permitted by applicable law, Carp Army Ltd's total aggregate liability to you in connection with the Platform (whether in contract, tort, negligence, or otherwise) shall not exceed the greater of: (a) the total fees paid by you to Carp Army Ltd in the 12 months preceding the claim; or (b) £100.
In no event shall Carp Army Ltd be liable for any: loss of profits; loss of revenue; loss of data; loss of business or contracts; indirect, incidental, special, consequential or punitive damages — even if we have been advised of the possibility of such loss.
If you are a consumer, these limitations do not affect your statutory rights under the Consumer Rights Act 2015 or other applicable consumer protection legislation.
You agree to indemnify and hold harmless Carp Army Ltd and its directors, employees, agents, and successors from and against any claims, losses, damages, costs (including reasonable legal fees) arising from: (a) your use of the Platform; (b) your User Content; (c) your breach of these Terms; or (d) your violation of any applicable law or the rights of any third party.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the law of England and Wales.
You and Carp Army Ltd agree to submit to the exclusive jurisdiction of the courts of England and Wales, provided that if you are a consumer residing in Scotland or Northern Ireland, you may also bring proceedings in the courts of your country of residence.
Before commencing any legal proceedings, we encourage you to contact us first at legal@carp.army so we can attempt to resolve any dispute informally.
We may update these Terms from time to time. We will notify you of material changes by email or via an in-app notification at least 14 days before they take effect. Your continued use of the Platform after that date constitutes acceptance of the revised Terms.
If you do not accept the revised Terms, you must stop using the Platform and may close your account.
If you have any questions about these Terms, please contact us:
Carp Army Ltd
Company No. 08225014
85 Great Portland Street, First Floor
London, England, W1W 7LT
Email: legal@carp.army